Privacy Policy


Shanghai Takemoto Packages Co., Ltd. (“Takemoto”, the “Company”, “we”, “us”, and “our”) handles the Personal Information of customers, business partners and employees appropriately and legally. Before providing your personal information to us, please read the following to learn more about our Privacy Policy (“this Policy”). This Policy applies to our websites, products, and services that display or provide links to this Policy. This website is operated by Takemoto and Takemoto is the personal information processor.
Takemoto may inform you of product- or service-specific data collection through supplementary policies or notices provided before collection.
Takemoto reserves the right to update or change this Policy at any time. We will release the latest Privacy Policy on this page for any changes. If major changes are made to the Privacy Policy, we may notify you through different channels, for example, posting a notice on our website or sending you direct notification.
I.Processing of the personal information of natural persons within the territory of the People’s Republic of China.
The Company will process the personal information in accordance with Personal Information Protection Law of the People’s Republic of China (“PIPL”) where such process occurs within the territory of the People’s Republic of China or in other occasions where PIPL applies.
The Policy of this part describes:
1.How We Collect Your Personal Information
2.How We Use Your Personal Information
3.How Long We Retain Your Personal Information
4.How We Disclose Personal Information
5.How We Protect Your Personal Information
6.Individual Rights as Personal Information Owner
7.Cookies & Similar Technologies
8.International Transfers of Your Personal Information
9.How to Contact Us
1.How We Collect Your Personal Information
1.1 Definition of personal information
“Personal Information” is information related to individuals such as name, age, date of birth, gender, address, telephone number, e-mail address, workplace etc. collected by us for the purposes of business, and one or a combination of the above may be able to identify a specific individual.
1.2 Collection of personal information
When collecting Personal Information, we will inform you of purpose of use and obtain your consent. The use of personal information is limited to the scope of purpose.
We may collect your data when you
(a) create an account. When creating an account, we will ask you to provide relevant personal information, including your name, account number, password, email address, contact number, etc.
(b) contact us. When you contact us to leave comments, suggestions or make inquiries, participate in our online and offline activities, or subscribe to marketing materials, etc., you will be asked to leave your contact information, including your name, company name, position, email address, telephone number, etc.
2.How We Use Your Personal Information
We may use your personal information for the following purposes:
Main personal information
Main purpose of use
Information on customers etc. obtained through sales activities etc. collected when creating an account or contacting us.
Creating account;
Ordering and shipping of products and materials etc.;
Contact, discussion required in the course of business etc.;
Conduct marketing or market/product surveys;
Sending invitation to events and e-newsletters;
Response to inquiries and consultation
Sending you information about products and services that may interest you with your consent
Recruitment applicant information
Recruitment management
Employee information (including temporary and retirees)
Business contact, personnel management
Shareholder information
Conducting shareholder management in accordance with the Company Law, such as making List of Shareholders.
3.How Long We Retain Your Personal Information
We will retain your personal information for no longer than is necessary for the purposes stated in this Policy, unless otherwise extending the retention period is required or permitted by law. The data storage period may vary with scenario, product, and service. The standards we use to determine the retention period are as follows: the time required to retain personal information to fulfill business purposes, including providing products and services; maintaining corresponding transaction and business records; controlling and improving the performance and quality of products and services; ensuring the security of systems, products, and services; handling possible user queries or complaints and locating problems; whether the user agrees to a longer retention period; and whether the laws, contracts, and other equivalencies have special requirements for data retention; etc. We will maintain your registration information as long as your account is necessary for service provision. You can choose to deregister your account. After you deregister your account, we will stop providing you with products and services through your account and delete your relevant personal information, provided that retention is not otherwise stipulated by special legal requirements.
4.How We Disclose Personal Information
In general, we will only publicly disclose or share your personal information with third parties based on your voluntary choice or separate consent.
To comply with applicable laws or respond to valid legal procedures, we may also disclose your personal information to law enforcement or other government agencies.
5.How We Protect Your Personal Information
We use appropriate physical, management, and technical measures to protect your personal information from unauthorized access, disclosure, use, modification, damage, or loss. Takemoto is committed to protecting your personal information; however, please note that no security measure is perfect.
6.Individual Rights as Personal Information Owner
It is your responsibility to ensure that all personal information submitted to Takemoto is correct. Takemoto is dedicated to maintaining the accuracy and completeness of personal information and keeping the data up-to-date
To the extent required by applicable law, you may (i) have the right to access certain personal information we maintain about you, (ii) request that we update or correct inaccuracies in that data, (iii) object to or restrict to our use of your personal information, and (iv) ask us to delete your personal information from our database. To exercise these rights, please click here to give your feedback online. Your written request may be required for security. We may decline the request if we have reasonable grounds to believe that the request is a fraudulent, unfeasible or may jeopardize the privacy of others.
If allowed by applicable laws, you have the right to withdraw your consent at any time when Takemoto processes your personal information based on your consent. However, withdrawal does not affect the legitimacy and effectiveness of how we process your personal information based on your consent before the withdrawal is made; nor does it affect any data processing based on another justification other than your consent.
To ensure our website works correctly, we may at times place a small piece of data known as a cookie on your computer or mobile device. A cookie is a text file stored by a web server on a computer or mobile device. The content of a cookie can be retrieved or read only by the server that creates the cookie. The text in a cookie often consists of identifiers, site names, and some numbers and characters. Cookies are unique to the browsers or mobile applications you use, and enable websites to store data such as your preferences or items in your shopping cart.
Like many other websites or Internet service providers, we use cookies to improve user experience. Session cookies are deleted after each visit, while persistent cookies remain in place across multiple visits. Cookies allow websites to remember your settings such as language, font size on your computer or mobile device, or other browser preferences. This means that a user does not need to reset preferences for every visit. On the contrary, if cookies are not used, websites will treat you as a new visitor every time you load a web page. For example, if you are redirected to another web page from a website you are already logged in to and then return to the original website, it will not recognize you and you must log in again. We will not use cookies for any purposes not stated in this policy. For further details on our use of cookies, please see our Cookies Notice. You can manage or delete cookies based on your own preferences. For details, visit You can clear all the cookies stored on your computer, and most web browsers provide the option of blocking cookies. However, by doing so, you have to change the user settings every time you visit our website. Find out how to manage cookie settings for your browser here:
Microsoft Edge    Google Chrome    Mozilla Firefox    Safari    Opera
8.International Transfers of Your Personal Information
As a global company, your personal information collected by Takemoto may be processed or accessed in the country/region where you use our products and services or in other countries/regions where Takemoto or its affiliates, subsidiaries, service providers or business partners have a presence. These jurisdictions may have different data protection laws. In such circumstances, Takemoto will take measures to ensure that data is processed as required by this Policy and applicable laws, which includes when transferring the data subject’s personal information from the EU to a country or region which has not yet been acknowledged by the EU Commission as having an adequate level of data protection, we may use a variety of legal mechanisms, such as signing standard contractual clauses approved by the EU Commission, obtaining the consent to the cross-border transfer of a data subject in the EU, or implementing security measures like anonymizing personal information before cross-border data transfer.
Personal information being collected and processed in China will be stored in China.
9.How to Contact Us
Please contact us for any questions or concerns in relation to our handling of personal information.
Address: Room 2508-2512, BHC Center West Tower, 2218, Pudong New District, Shanghai 201204
Shanghai Takemoto Packages Co., Ltd. Administration Department
II.EU resident information handling
(1) Handling of customer’s Personal Information
When handling Personal Information on customers residing within the EU, Takemoto complies with the EU General Data Protection Rule (“GDPR”). At the same time, because your personal data will be kept in the territory of China, we will also comply with the PIPL, as detailed in Part I of this Policy.
In this privacy policy Takemoto explains:
What personal information Takemoto collects and how;
  • for what purposes and on what grounds Takemoto processes your personal information;
  • how long Takemoto keeps your personal information;
  • who Takemoto shares your personal information with;
  • how your personal information is protected;
  • the rights you have as data subject;
  • Takemoto’s use of cookies;
  • how you can contact Takemoto.
(2) Information management for EU residents
The following information is provided by the customer to our company:
  • Name (first and last name, prefix, title)
  • Company name
  • Industry (department name, title)
  • Postal code
  • Address
  • Telephone number (FAX number)
  • PC email address
  • Password
  • Hint for password reminder
  • Gender
  • Homepage URL
  • Email address for sending of email magazine
Any other personal information relating to you which may provide us or that Takemoto may obtain in relation to the purposes and based on the grounds set out below.
Takemoto collects this personal information because you provided this data to Takemoto. For example, you may provide data when entering into an agreement with Takemoto, by entering your data on Takemoto’s website or by applying for a job.
(3) Location of data administration
The data administrator is Shanghai Takemoto Packages Co., Ltd. Administration Department (Address: Room 2508-2512, BHC Center West Tower, 2218, Pudong New District, Shanghai 201204). For privacy-related questions based on GDPR, please contact Shanghai Takemoto Packages Co., Ltd.
Takemoto has taken technical and organizational measures to ensure an appropriate level of security to protect your personal information from unauthorized or unlawful processing and from loss, destruction, damage, alteration or disclosure. If you have any questions regarding the security of your personal information or if there are any indications of misuse, please contact
(4) Purposes and legal basis for data processing
Takemoto may process your personal information for the following purposes:
  • To provide services, for example: if you fill out the contact form on the home page and you would like to receive a catalogue or samples of Takemoto’s products, Takemoto will use the information submitted for shipping;
  • to comply with Takemoto’s legal and regulatory obligations;
  • for marketing and business development activities, such as Takemoto’s email magazine;
  • to handle your job application;
Takemoto will process your personal information based one or more of the following legal grounds:
  • performance of a contract;
  • compliance with a legal obligation;
  • legitimate interest;
  • your consent.
Takemoto will not store your personal information any longer than is necessary to achieve the purposes stated in this privacy policy or to comply with relevant laws and regulations.
(5) Sharing with third parties
Takemoto may share your personal information with any company belonging to the Takemoto Group, for the purposes described in this privacy policy. The information received from the customer is managed in China, which is defined as a “third country” under GDPR. For this reason, personal information management corresponds to that for transfer outside of the European Economic Area (“EEA”).
In some cases, Takemoto may also share your personal information with third parties. This may include, but is not limited to:
  • Third parties relevant to the services that Takemoto provides;
  • Third parties that Takemoto engages with, such as supervisory authorities and bodies in order to comply with legal obligations;
  • Third party suppliers in connection with the processing of your personal information for the purposes described in this privacy policy, such as IT providers, communication service providers or other suppliers to whom Takemoto outsources certain support services
Takemoto will only transfer your personal information to the above mentioned parties for the purposes and on the legal grounds stated in this privacy policy. Third parties to whom Takemoto transfers your personal information are themselves responsible for compliance with privacy legislation. Takemoto is neither responsible nor liable for the processing of your personal information by these third parties. To the extent that a third party processes your personal information as a processor of Takemoto, Takemoto will conclude a processor agreement with such party that meets the requirements set out in GDPR. To be able to provide our services, it may be necessary for us to transfer your personal information to a recipient in a country outside of the EEA (as mentioned above, Takemoto’s administrator is seated in Shanghai, China). In that case Takemoto will ensure that the data transfer is compliant with the applicable law.
(6) Customer’s rights concerning the processing of personal information
As a natural person, customers have certain rights in relation to “Personal Information”.
Under GDPR, customers have the following rights in relation to information maintained by Takemoto Yohki:
  • The right to demand disclosure of and gain access to information pursuant to Article 15 of GDPR. This means that you can make a request to obtain access to the personal information concerning you. Please note that there may be circumstances in which Takemoto is entitled to refuse your request for access to copies of personal information.
  • The right of rectification or correction of your personal information if it is inaccurate or incomplete pursuant to Article 16 of GDPR.
  • The right to have information deleted pursuant to Article 17 of GDPR. Please note that there may be circumstances in which Takemoto is required to retain your data in order to meet Takemoto’s legal and regulatory obligations.
  • The right to restrict handling of information pursuant to Article 18 of GDPR. Please note that there may be circumstances in which Takemoto is legally entitled to refuse your request.
  • The right to have information transferred pursuant to Article 20 of GDPR.
  • The right to file a complaint with a supervisory authority pursuant to Article 21 of GDPR.
  • The right to object to profiling pursuant to Article 22 of GDPR.
  • The right to withdraw your consent pursuant to Article 7 of GDPR. Please note that there may be circumstance in which Takemoto is entitled to continue processing your personal information, in particular if the processing is required to meet Takemoto’s legal and regulatory obligations.
(7) Cookies
Takemoto uses cookies on the website. A cookie is a simple text file that is stored on your computer by your web browser. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that this may affect the functionality of the website. The website uses tracking cookies.
Type of Cookie
Tracking cookies
With your permission, we place a cookie on your equipment, which can be requested as soon as you visit a website from our network. Through this we can find out that you have been browsing on our other website(s) in our network. The resulting profile is not linked to your name, address, e-mail address, etc. and will not be used for advertising from any entity other than Takemoto.
Session cookies
With the help of a session cookie we can see which parts of the website you have viewed with this visit. This way, we can adapt our services as much as possible to the surfing behaviour of our visitors. These cookies are automatically deleted when you close your web browser.
Permanent cookies
With the help of a permanent cookie we can recognize you when you visit our website again. This way, our website can be set specifically to your preferences. If you have given permission for the placing of cookies, we can remember this by means of a cookie. Because of this you do not have to repeat your preferences. You can delete permanent cookies via the settings of your browser.
Google Analytics
Through our website a cookie is placed by the American company Google, as part of their Analytics service. We use this service to track and get reports on how visitors use our website. Google may provide this information to third parties if Google is legally obliged to do so or in so far as third parties process the information on behalf of Google. Takemoto has no influence on this. Takemoto has allowed Google to use the obtained analytics information for other Google services. The information that Google collects is anonymised as much as possible. Your IP address is explicitly not included. The information is transferred to and stored by Google on servers in the United States. Google states that it adheres to the Privacy Shield principles and has joined the Privacy Shield program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal information.
  • Takemoto uses tracking cookie for marketing and improving service.
  • Takemoto uses cookies to use the services we offer (inquiries etc.).
  • Furthermore Takemoto’s website may use functional cookies which may be placed via the website without your prior consent.
  • Takemoto uses cookies to prove that customer agrees to GDPR policy, privacy policy, cookie policy. More information about cookies can be found on:
  • You have the right to request access to and correction or deletion of your personal information. When it comes to access to personal information linked to a cookie, you will need to send a copy of the cookie in question. You can find it in the settings of your browser.”
(8) How to Contact Us
Please contact us for any questions or concerns in relation to our handling of personal information.
Address: Room 2508-2512, BHC Center West Tower, 2218, Pudong New District, Shanghai 201204
Shanghai Takemoto Packages Co., Ltd. Administration Department